Effective Date: November 1, 2025
These Terms of Service ("Terms") govern your access to and use of services provided by Protection Ordinateur AS ("we," "us," or "our"), including full-stack web/app development, managed IT, and cybersecurity ("Services"). By using our Services, website, or downloading tools (e.g., Remote Help), you agree to these Terms. If you represent a company, you bind it to these Terms.
These Terms incorporate our Privacy Policy. Quebec law governs; disputes in Quebec courts.
1. Services & Scope
We provide custom software development (web, Android/iOS apps), managed IT support, and cybersecurity solutions. Scope defined in Statements of Work (SOWs). Services are non-exclusive; we may use subcontractors.
2. Your Responsibilities
- Provide accurate information and access (e.g., for IT support).
- Comply with laws; not use Services for illegal purposes.
- Secure your data; we're not liable for breaches from your side.
3. Intellectual Property & Licenses
You retain ownership of your data/input. We grant a limited license to use it for Services. We own our tools/methods; you get a non-exclusive license to deliverables (e.g., apps) post-payment. No reverse-engineering.
4. Payments & Billing
Fees per SOW (hourly/fixed). Due net 30 days. Late fees: 1.5%/month. Taxes extra. No refunds for partial Services. Cancellation: 30 days' notice; fees prorated.
5. Confidentiality
Each party protects the other's confidential info (e.g., code, client data) for 5 years post-term. Exceptions: public knowledge, legal requirements.
6. Warranties & Disclaimers
Services provided "as is." We warrant: workmanlike manner, no viruses. No other warranties (e.g., uptime 99%, per SLA). Limitation: Liability capped at fees paid in 12 months. No indirect damages.
7. Termination
Term: Per SOW. Either party may terminate for breach (30 days' cure). Upon termination: Pay outstanding fees; return/destroy data.
8. Governing Law
Quebec law applies. Disputes resolved in Quebec courts. No class actions.
9. Changes
We may update Terms; continued use = acceptance. Notice via site/email.
Questions? Contact us at support@protectionordinateuras.com or 514-970-5667.