Front view of Protection Ordinateur AS computer repair shop in Quebec City Technician repairing computer hardware at workstation Customer receiving remote tech support via TeamViewer

About Protection Ordinateur AS

Enterprise-grade Managed IT & Cybersecurity for Quebec SMEs — SLA-backed, bilingual, and proactive across Québec City, Rimouski, and the Montréal area.

We operate as your IT department: 24/7 monitoring, proactive maintenance, rapid response, and clear SLAs so your people stay productive and your data stays safe.

Our core stack covers endpoint protection (EDR), Microsoft 365 management, secure backups & disaster recovery, and networking/Wi-Fi optimization. Whether you have 5 or 200 employees, we scale your onboarding, device lifecycle, and compliance with Quebec/Canadian expectations.

Bottom line: you get predictable costs, measurable outcomes, and executive-level reporting every month.

312
Endpoints under management
≤ 15 min
Average first response (SLA)
4,892
Tickets resolved (12 months)
100%
Monthly test restores

Managed IT (RMM)

24/7 monitoring, patching, asset lifecycle.

  • ≤ 15 min first response target
  • MTTD/MTTR in monthly report

Cybersecurity (EDR + Training)

EDR, phishing simulations, hardening.

  • Quarterly security posture review
  • IR with root-cause analysis

Backup & Disaster Recovery

Off-site backups with test restores.

  • RPO/RTO defined per site
  • Monthly restore verification

Microsoft 365 & Networking

Identity, email security, Wi-Fi optimization.

  • On/Off-boarding within 24h
  • Conditional Access & MFA baseline

Industries We Support

Professional Services

Law & accounting — email security, DLP, encrypted archives.

Clinics & Dental

PHI safeguards, backups, rapid device swap, training.

Retail & Hospitality

POS network segmentation, guest Wi-Fi, uptime SLAs.

Andrei Suba, President of Protection Ordinateur AS

Andrei Suba

President & Founder

With years of experience in IT services and business technology, Andrei founded Protection Ordinateur AS to give SMEs in Québec access to enterprise-grade Managed IT and Cybersecurity. His leadership ensures our clients receive Rapide. Fiable. Transparent. support every day.