What is Endpoint Security (EDR)?

Endpoint Detection & Response (EDR) protects your laptops, desktops, and servers against modern cyber threats. We continuously monitor activity on each device, automatically block ransomware and malware, and investigate suspicious behavior—so incidents are contained fast.

  • 24/7 threat monitoring with behavioral analytics
  • Ransomware prevention & rollback options
  • Threat hunting & response by security analysts
  • Incident investigation with root-cause analysis
  • Security awareness via phishing simulations & training

Business Outcomes

  • Reduce breach risk & downtime
  • Meet insurance & compliance requirements
  • Prove value with clear executive reports
  • Peace of mind with 24/7 coverage
12,487
Threats blocked (12 mo)
0
Ransomware incidents at clients
< 60 min
Mean time to respond (MTTR)
16
Phishing campaigns/year

What’s Included

Threat Monitoring & Response

24/7 detection with automated containment.

  • Behavior-based detection
  • Quarantine & kill chain disruption
  • Rollback (where supported)

Incident Investigation

Root-cause analysis & recommendations.

  • IOC/IOA triage
  • Forensic timelines
  • Executive incident reports

Security Awareness

Human firewall training & testing.

  • Quarterly phishing simulations
  • Micro‑learning modules
  • Risk scoring per user

Hardening & Compliance

Reduce attack surface & meet requirements.

  • MFA & Conditional Access baseline
  • CIS‑inspired hardening checklist
  • Cyber insurance questionnaires

Bundle with Managed IT & BCDR

Managed IT (RMM)

Proactive patching, monitoring, helpdesk, and executive reporting.

  • 24/7 monitoring
  • Automated updates
  • Remote & on‑site support

Backup & Disaster Recovery

Immutable off‑site backups and monthly test restores.

  • Point‑in‑time recovery
  • Restore tests each month
  • RPO/RTO per workload

SLA & Response Targets

Security incidents need fast containment. Our EDR SLAs include:

  • Threat Alert Triage: ≤ 15 minutes (24/7)
  • Confirmed Malicious Activity: immediate isolate & contain
  • Executive Incident Summary: within 24 hours
  • Monthly Security Report: detections, response metrics, training stats
Request Sample SLA
EDR dashboard and detection overview

Endpoint Security (EDR) FAQ

Antivirus relies on signatures to block known malware. EDR adds behavior analytics, continuous monitoring, and response actions to catch unknown and file‑less attacks and to investigate what happened.